Editing CN (section)

=== Required Documents ===
It is required to provide all the appropriate documentation described below with every .CN domain name registration.

<b>Please note:</b><br/>
If the name of the registrant cannot be filled in completely due to the number limitation of characters of the system, the first 64 characters should be filled in. The Chinese name and number shall be completely consistent with the certificate.Â Switching of Chinese and Traditional Characters is not allowed. 

The domain name information should be filled out accurately and the name and certificate number of the registrant in the domain name registration information should be consistent with the content in the registrantâs identity certificate. Also, the name printed on the passport '''must only contain English characters''' as CNNIC cannot process auditing of the passport and registration cannot be completed.

Registrants shall submit the original colour electronic scanned file and all information in the certificate shall be clear and complete.Â  

The content in the certificate shall not be altered manually or electronically such as via Photoshop.Â  

<i><b>For individuals:</b><br/></i>

''Chinese Individuals: ''A copy of government-issued identification for the Registrant which must match what is listed in WHOIS. (Example: ID Card, passport, etc). 

''Non-Chinese Individuals'' can only submit passports as valid supporting documentation.Â  Driver Licenses or ID Cards will no longer be accepted. <b>Note: </b> The name printed on the passport must only contain English characters as CNNIC cannot process auditing of the passport and registration cannot be completed.

For both: In .JPG format between 100K and 1MB. The passport number must also be included. 

<i><b>For organizations:</b><br/></i>

''Chinese Institutions:'' A copy of corporate documentation that shows it is a legal entity.  (Example: Articles of incorporation, business license)   Additionally,  the CNNIC audit system only allows one page to be uploaded.  They have requested that only the first page of the license, which mentions the official company name be provided. 

''Non-Chinese Institutions:'' They shall submit scanned copies of certificates issued by their corresponding authority.Â Screenshots of the website verification as identification materials will no longer be accepted. If there is no certificate number in the certificate, the number zero â0â should be filled in. 
<br />

<b>Documentation Submission:</b>

The required documentation and the .CN contact handle id must be sent via email to help@hexonet.support from where it is afterwards forwarded to CNNIC. 
<br><br/>
<b>Validation of Required Documentation:</b>

CNNIC will review the documents, which can take up to 5 days. CNNIC will be auditing every document submitted. Once again, please note that if Chinese characters are used in the supporting documents, then Chinese characters must be used for the registrant contact Name and/or Organization. Pinyin characters are not allowed.

<b>Additional information:</b>
{{Warnbox|
CNNIC reserves the right to do an audit of the supporting documentation and if the information does not match what is listed in WHOIS, CNNIC reserves the right to suspend such registration.
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{{Warnbox|
Once a âRegistrant-IDâ is registered along with the supporting documentation, this Registrant-ID is considered to be âwhite-listedâ by CNNIC.  Future registrations under the same âRegistrant-IDâ will not need to submit new documentation.  This applies to both Company and Individual registrations.  The only documentation needed will be the Letter of Commitment for the new Registrations.
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{{Warnbox|
'''No Special Characters in Registrant Names'''

As you may know, the Chinese Registry CNNIC has been enforcing the Real-Name Verification (RNV) regulation for .CN and .ä¸å½ (.xn--fiqs8s) domains since last year. 
(What about .å¬å¸ (.xn--55qx5d) and .ç½ç» (.xn--io0a7i))?

The RNV process requires a real name of an individual person to be provided in the Owner Contact. In addition, proof of identification (e.g. passport, ID card) is necessary in order to register / transfer / trade a .CN or .ä¸å½ domain. 

We had some failed audits due to special characters in the registrant's name. After consulting with the registry, the following information was determined:

If the registrant is foreign (so not Chinese) and the name contains special non-English characters, CNNIC cannot process auditing the passport and registration / transfer / trade cannot be completed.

'''Solution''': Only option is to provide a registrant name without special characters. If the registrant is a company, the domain may be registered to another person in the company who does not have special characters in the name and is willing to submit a verification document to CNNIC.

Please note: We refer here to the full name as it appears on the verification document such as the passport.
Examples of special characters that lead to problems:

German umlauts such as Ã¤, Ã¼, Ã¶ 
Spanish / French letters with accents such as Ã©
and other characters not found in the English language

If you have any further questions, please contact our Support Team
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==== Rejected validation attempts: ====
If the required documents are not complete or contain errors or if the applying registrant does not fulfill the registry's requirements the registry may reject the registration. Unfortunately, they do not automatically provide a reason for the rejection to the registrar. In case you need to know the exact reasons for a rejection, please contact Customer Care. We will then contact the registry and ask for the reasons for the rejection. Please consider that this may take up to 7 working days.