Editing Backorder (section)

==Domain Backorder FAQ==

'''Where are HEXONET's domain backorders prices?'''

Backorder fees are available in the Control Panel under "Manage Products > Backorder > Prices". You can also verify the price to backorder a specific domain by searching for it through the domain search function available on the Hexonet website and control panel, or through the API.
Searching and submitting Backorders is free. Fees are only charged in case of successful registration of the Backorder domain. Backorder fees include the cost for the domain's first year of registration.


'''How does HEXONET recognize when a domain is about to be deleted and how successful is HEXONET at acquiring these domains?'''

In a few cases, Registries publish deletion-pending lists or make deletion dates available for individual domains through their WHOIS service. For the majority of extensions, though, Hexonet's long experience and advanced internal tools are key to calculating the likely release time of the domains.

Success rate depends on various factors, so an aggregate score is no indication of how good our service would be for the domains each individual customer is going to backorder. We have many happy customers praising our service, and considering we only charge for successful orders the best option for the customer is to test us. In case of popular domains, a smart strategy is always to backorder with multiple providers.


'''Is it possible to create, manage, and delete backorders through HEXONET's API?'''

Yes. Resellers can easily integrate the entire management of Backorders in their system through the Hexonet API. Commands can be found here: ([https://github.com/hexonet/hexonet-api-documentation/tree/master/API/DOMAIN/APPLICATION Backorder API Reference]). 


'''Who is the owner of the domain between the time a backordered domain is acquired by HEXONET and the time the domain is paid for and assigned to user account? '''

Domains are registered to HEXONET GmbH and is reflected in the owner and admin contact during the transition window. HEXONET is operating as a trustee, which is validated by the sales invoice generated for the winning backorder customer.


'''What is the command to submit a Lite Backorder?'''

Besides the limitations described above, LITE BACKORDERs are handled and processed in the same way as regular BACKORDERS. 

The only change required when submitting a Lite Backorder through the API is to replaces the CLASS parameter value from BACKORDER to LITEBACKORDER. Eg.:

(REQUIRED)
<pre>
COMMAND = AddDomainApplication
CLASS = LITEBACKORDER
DOMAIN = someexampledomain.com
</pre>

(OPTIONAL)
<pre>
OWNERCONTACT0 = contact handle ID of registrant (If not provided the USER will be used)
ADMINCONTACT0 = contact handle ID of the administrative contact
TECHCONTACT0 = contact handle ID of the technical contact
BILLINGCONTACT0 = contact handle ID of the billing contact
</pre>


'''What are post-drop Lite Backorder ("Daily Deals")?'''

It is also possible to use the Lite Backorders service to register recently released .NET and .COM domains at a lower price than regular registrations. This can be very useful for lower tier domains that are generally ignored by dropcatching services.

To take advantage of this opportunity, Resellers can submit Lite Backorders also after the domain's FINALIZATION DATE has passed and until midnight Eastern Time (04:00 UTC on the following day).


'''How can I get a list of domains that qualify for post-drop Lite Backorders?'''

The list can be checked in our Control Panel or via the API, using the same command used to get dropping lists for backorders. Qualifying domains will also display the MINFINALIZATIONDATE and MAXFINALIZATIONDATE parameters.

<pre>
COMMAND= QueryDomainPendingDeleteList
MAXFINALIZATIONDATE= 2019-05-31 20:26:52 // The current date time in UTC
MINFINALIZATIONDATE= 2019-05-31 16:00:00 // Recommended to be at least 2 hours before the previous start of the time window at 18:00 UTC
</pre>

Each domain that is returned, can be purchased using the AddDomainApplication command listed above.

Note that Daily deals may not be available right even after the posted FINALIZATIONDATE. Our system will, however, try to grab the domain as soon as it becomes available.