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= Important things to keep in mind = * This verification is carried out on the customerâs Residential Address and a supported form of ID that will be checked using global databases (Equifax) and against the Document Verification Service offered by the Australian government. * Access to this service is regulated through the terms posted on the HEXONET website. * In particular, Resellers should pay close attention to the fact that explicit and informed consent to verify their personal details must be obtained (and properly tracked) from each customer. The consent can be recorded through a signed form or electronically (e.g. a check-box in the order flow) and proof of this consent must be presented by the Reseller upon request by HEXONET Resellers should keep a copy of the Customerâs consent for 6 months after submitting the request. * All verification requests are a chargeable operation, regardless of whether the verification is successful or not: Resellers should carefully check the details collected and confirm with the customer that they are absolutely correct before submitting them. * Each successful verification is valid for 6 months. A validated contact can be used for an unlimited number of registrations, owner changes and renewals during the period of validity. The reason for this limitation is that AuDA requires the Registrar to re-verify Registrant details when a domain is renewed: the limitation is in place to avoid that the same verification can be used both to register and then renew the same domain. * For the same reason, we strongly recommend Resellers to encourage Registrants to register their .au domains for the maximum allowed period, to reduce the need to perform the verification again each year the domain comes up for renewal. * It is possible to verify the same details multiple times. Each verification will be treated independently and charged accordingly. The main reason for this is to allow Resellers to re-verify an existing contact and update its âvalidated untilâ date even before the original date has passed.
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