Editing ERRP (section)

= Email Templates & Reseller Branding = 

Resellers are able to brand the ERRP notifications through HEXONET's Control Panel.  The instructions are below:

* Login to the Control Panel and navigate to Reseller Controls > Product Settings > Domain Settings > Default ERRP Email Settings
* Configure the following fields and these values will be automatically inserted into the ERRP notifications for the Reseller's customers.
 * Company Name - provide the company name to be used in the email
 * Renewal Website URL - Instructions on how your customers can renew their domains
 * Telephone Number - A customer service number
 * Support Email Address - A direct email for support and used as 'Reply-To' address
 * Legal URL - a link to your Terms of Use or another legal page  
 * Signature - a footer of up to four lines
* IMPORTANT - there is no "FROM" email-address option however your Company Name will be set as sender name and your Support Email Address will be stated in the email and will be used as 'Reply-To' address
* For resellers who choose not to configure any of the branding fields, your clients will see a generic email without extra information or links.
<br /><hr>
<strong>Sample Email Template</strong>
<br /><br />
HEADER
From: X-ERRP-RSP <no-reply@domainrenewals.ispapi.net>

Reply-To: X-ERRP-EMAIL

To: REGISTRANTEMAILADDRESS

Subject: IMPORTANT - Domain Expiry Notification
<br />

BODY
Upcoming Expiring Domains in Approximately a Month

Dear REGISTANTNAME:

As the Registrant of the domains listed below, this email is to notify you that the following domains are about to expire in approximately one month. If you wish to keep any or all of these domains, it is important that you renew your domains through your Domain Service Provider before their respective expiration dates.  Please note that restoring an expired domain is more expensive, therefore please consider renewing the domains you wish to keep today.

<BEGIN OPTIONAL CONTACT DETAILS. ONLY INCLUDED IF AT LEASE ONE OF X-ERRP-URL, X-ERRP-EMAIL, OR X-ERRP-PHONE IS PROVIDED>

You can reach your Domain Service Provider here:

URL: X-ERRP-URL

EMAIL: X-ERRP-EMAIL

PHONE: X-ERRP-PHONE

<END OPTIONAL CONTACT DETAILS>

Terms and Conditions of your Domain Service Provider are available at: X-ERRP-TAC-URL

<Domain List>

-----------------------------------------------

Domain Name | Expiration Date

...

-----------------------------------------------

<BEGIN OPTIONAL FOOTER. ONLY INCLUDED IF AT LEAST X-ERRP-SIGNATURE0, X-ERRP-SIGNATURE1, X-ERRP-SIGNATURE2, OR X-ERRP-SIGNATURE3 IS PROVIDED>

X-ERRP-SIGNATURE0

X-ERRP-SIGNATURE1

X-ERRP-SIGNATURE2

X-ERRP-SIGNATURE3

<END OPTIONAL FOOTER>