Editing Early Access Program (section)

== General FAQs == 

'''How can I submit a Preorder for an domain for an EAP phase?'''

At least 72 hours prior to a domain's EAP phase release date, using the Control Panel or API, a submission for the respective domain can be made.  Please ensure that your account has sufficient funds to cover the cost of the registration, otherwise, the HEXONET system will not process the preorder request.

'''What if I have a Preorder for EAP4 (Day 4) but someone else registers the domain on EAP1 or EAP2 or EAP3?'''

All domain registrations during the EAP period are first-come, first-served.  Once a domain is registered, all subsequent EAP dates are no longer valid.  Refunds will automatically be processed.

'''What happens if no one registers a domain during the EAP period?'''

If a domain remains open and is not registered by anyone during the EAP period, the domain will be made available during General Availability, which immediately follows EAP.

'''Are all EAP periods for seven days?'''

Some registries have longer EAP periods.  Some also have more than five price levels.  Both the EAP periods and prices are dependent on the respective registry operating the EAP.